Effective Date: July 2026
Alexander Home Care Services respects your privacy and is committed to protecting your personal information. This SMS Privacy Policy explains how we collect, use, and protect your information when you choose to receive text messages from us.
-
SMS Consent
By providing your mobile phone number and opting in to receive SMS messages from Alexander Home Care Services, you consent to receive text messages regarding:
- Work schedules and shift updates
- Client assignments
- Time-sensitive employment communications
- Training reminders
- Payroll and HR notifications
- General employment-related updates
Message frequency may vary depending on your employment and communication needs.
-
Information We Collect
When you opt in to receive SMS messages, we may collect:
- Your name
- Mobile phone number
- Records of your SMS consent
- Message delivery and response information
-
How We Use Your Information
We use your information solely to:
- Communicate important employment-related information
- Coordinate caregiver schedules
- Send reminders and operational updates
- Respond to your requests and questions
-
Privacy Protection
Alexander Home Care Services does not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for marketing or promotional purposes.
Your information may only be shared with trusted service providers that assist us in delivering text messages or as otherwise required by law.
-
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any text message. Once you opt out, you will no longer receive SMS communications unless you choose to opt in again.
-
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
-
Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, or misuse.
-
Changes to This Policy
We may update this SMS Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.
-
Need Assistance?
For assistance, reply HELP to any text message or contact our office directly using the information below.
-
Contact Us
Alexander Home Care Services
- Phone: 704-900-7558
- Email: info@AlexanderHCS.com
- Website: www.AlexanderHCS.com